Information for our Patients regarding Coronavirus (COVID-19)
Our office remains open with reduced patient appointments.
We’re taking precautions to help minimize the spread of Coronavirus. You can find up to date information about what we’re doing on our website here.
There is no higher priority for Indiana Audiology than the health and well-being of our patients and employees. We are closely following guidance on COVID-19 (Coronavirus Disease 2019) from the Centers for Disease Control and Prevention (CDC) and the Pennsylvania Department of Health to stay on top of all developments. We fully recognize that many of the population we serve are among the most vulnerable to diseases like COVID-19 and the flu.
In accordance with interim guidance from the CDC, we are also taking the following additional measures to further strengthen our protocols and safeguard our patients’ health:
- If you are feeling under the weather or are experiencing a fever, cough, or shortness of breath, we would ask that you call and reschedule your appointment so as not to put other patients at risk. You could also see if a healthy loved one could bring your hearing aids to the office for a cleaning. We recommend reviewing guidelines from the CDC on preventing illness.
- Dropping in can create a crowd in our waiting room. We urge you to avoid dropping in and instead call when you are in your car outside the office, so we can come to you. Please avoid Wednesdays 8AM-10AM due to a staff meeting and Monday-Fridays 11AM-1PM as there is reduced staff during lunch hours.
- We have instructed providers and staff to stay home if they are sick. If your provider becomes ill, we will ask them to stay home, and we sincerely apologize if this means we need to reschedule your appointment!
- If you need additional accommodations, please don’t hesitate to call our office to discuss.
We understand the importance of hearing at your best, especially in this time, when communication is so critical. If there are any updates, we will post on our website and social media.
If you are having problems with your hearing aids and feel you cannot come in right away, please call and we’ll see whether we can help you over the phone. Please feel free to call with any questions — we are always happy to hear from our patients.